Contact
Call and talk it through, or send the stain details
Got a stain, a drip or a porch roof that keeps failing? Call us or send the form below, and say when it shows. We book a diagnostic visit with an independent roofer, and you read the written repair proposal before any work starts.
Asking where the water gets in commits you to nothing.
What we do
We help you find where the water really gets in and book a diagnostic visit with an independent roofer, who puts the fix in a written proposal.
Our word before the ladder goes up
- You owe nothing for asking, and you can walk away.
- The visit looks for the way in before any roof talk.
- You see the repair proposal in writing before work starts.
- The $100 credit follows the rules on our Terms page.
The roofer you hire answers for their own work and contract.
Signed Roofing Pros Syracuse, (315) 640-3590
What this word covers
What helps us when you call or write
You do not need the right words. Tell us where the stain is, when it shows, and what you have already tried. If you can, answer the five questions beside the form: when it shows, which room, how long, what sits above it and where the bath fan vents.
Photos help, but they are optional. A dated picture of the stain with a pencil line round its edge tells the roofer more than a long description.
Who answers and who does the work
We are a booking and guidance service. We tell you what to check and what to ask, and we book the diagnostic visit with an independent roofer in your area. The roofer does the work, sets the price and answers to you under their own contract.
We are not the roofer. If you would rather talk to a person first, call and ask anything you like; nothing is owed for asking.
For any quote
Three questions to ask any roofer
- 01
Where is the water getting in, and how do you know?
An answer before a price means the roofer is solving your stain, not selling a covering.
- 02
What is the pitch of the roof above the stain?
Shingles belong only on 2:12 or steeper, so the pitch decides whether they belong there at all.
- 03
Does the proposal name the cause as well as the repair?
A repair that skips the air leak, the vents or the downspout can show up again next winter.
Next steps
How a visit gets booked
- 01
Say what you see
Tell us where the stain is and when it shows.
- 02
A roofer looks
An independent roofer finds the way in and proposes the fix.
- 03
You decide
You decide after reading the written proposal.
Who does which part
Your side, the roofer's side and ours
A visit before a verdict
The first visit looks for where the water gets in, so nobody prices a roof for a stain the attic may have caused.
Questions you can use
We tell you what to check and what to ask, so you can judge any roofer's answer for yourself.
Nothing owed for asking
Sending a request commits you to nothing; the $100 applies only once you book a job.
Questions
Questions before you send
Is a phone call enough, or do I need the form?
A call is enough. Ring (315) 640-3590, say what you see, and we will ask the few questions the form would and book the visit.
What happens right after I send the form?
We reach you by phone or text to talk through the stain and set a time for the diagnostic visit. You can say no at any point before work starts.
Do you cover my town?
We cover Syracuse and fifteen nearby towns and villages in Onondaga County. The areas page lists all sixteen, and you can send the form from any of them.
Call or send your details to get started.