Five jobs, one order
Which of the five roof jobs does your stain call for?
Each job below starts from what you are seeing, not from a product. Find the line that sounds like your stain, then send us the details and we will book a diagnostic visit with an independent roofer who writes up the repair as a proposal.
Asking where the water gets in commits you to nothing.
What we do
We help you find where the water really gets in and book a diagnostic visit with an independent roofer, who puts the fix in a written proposal.
Our word before the ladder goes up
- You owe nothing for asking, and you can walk away.
- The visit looks for the way in before any roof talk.
- You see the repair proposal in writing before work starts.
- The $100 credit follows the rules on our Terms page.
The roofer you hire answers for their own work and contract.
Signed Roofing Pros Syracuse, (315) 640-3590
What this word coversFive jobs
What each of the five jobs is for
Roof Leak Diagnosis
Trace the stain to its source first.
Low-Slope Roofing
Ask for the pitch before anyone patches again.
Roof Flashing Repair
Name the joint nearest the drip.
Gutters and Drainage
Follow the water from edge to ground.
Attic Ventilation
Seal the ceiling before adding any vents.
Questions
Questions about the five jobs
Can I book more than one of the five?
Yes, and the roofer may find that two apply. The proposal lists each as its own line, so you can choose what to do first.
Which job should I choose if I am unsure?
Choose roof leak diagnosis. It covers the attic, the slope and the joints, and the proposal says which one it was.
What does the written proposal cover?
The way water gets in, the repair for that spot and the cause behind it. Ask for each as its own line, and ask the roofer to say why if more is proposed.
Who sets the price for the work?
The roofer does, and writes it into the proposal as separate lines. Ask for each part in plain words before you decide.
Your stain
Match the stain to a visit
- A stain with no pattern, or a repair that did not holdBegin with the visit that finds the way in.
- Drips under a flat porch or back kitchen roofAsk for the pitch before anything else.
- A rain-only drip near a chimney, wall or ventName the joint nearest the stain.
- Wet ground or siding streaks below a gutterFollow the water from the roof edge down.
- Frost on the attic boards after cold nightsSeal the ceiling first, then count the vents.
- A repair that did not holdAsk where the water gets in before agreeing.
The stain clock
When did the stain show up?
The timing is the best clue you have. Find the line that sounds like yours. Check the one thing under it. Ask the roofer the question beside it.
Only in or after rain
FlashingAfter a cold, clear night
AtticWhen snow melts
DrainageSame spot after every repair
Low-slopeNo pattern you can see
Leak diagnosis
The order of work
From the first question to the written proposal
- 01
Match your stain
Pick the line above that sounds closest to yours.
- 02
Send the details
Tell us where it is, when it shows and what sits above it.
- 03
The roofer finds the way in
An independent roofer looks, then names the cause.
- 04
You read before you decide
The repair is written out, and nothing starts without your yes.

Why the five share one order
A stain can come from the attic, from a flat roof or from a joint, and the right repair differs for each. So every job below begins with the same step: an independent roofer finds the way in, then proposes the specific repair, then names the cause so it stays fixed.
You choose the job that matches your stain. If none fits, the leak diagnosis visit covers all three ways in. Either way, you read the written proposal before work starts, and you decide whether to go ahead.
Reading the list from your ceiling
Look at the stain and ask yourself three things. Did it show after rain, after a cold night or in a thaw? Is there a porch, an addition or a flat roof above it? Is there a chimney, wall, vent or skylight close by? Your answers point to one line in the list, and the strip of five timings on this page shows which.
What the visit does not do
The visit looks for the way water gets in, and finishes with a written proposal covering the work the roofer would do. If the roofer thinks something bigger is needed, the proposal should say why, in words you can check.
The roofer sets the price for the work, and you hold the proposal for as long as you like. Read it at the kitchen table, then check each line against your photos and notes.
If you have more than one stain
Houses often show two marks in two rooms. Send both, and say which came first. The roofer may find one cause for both or two separate ones, and the proposal can list each on its own line so that you choose what to do first. Number the stains on your photos so the answers match the right ceiling.
Reading
Guides that go with the jobs
Roof Leak or Attic Moisture: A Five-Minute Check
One question about the weather sorts most stains.
Porch Roof Leaks After Repairs: What the Slope Tells You
Get the pitch measured before the next repair.
Where Roofs Leak: Six Places a Roof Is Cut Through
Six joints, and the question to ask at each.
How Much Attic Ventilation a Syracuse House Needs
Seal first, then size the vents.
Finding a Roof Leak in Winter: What the Cold Shows You
Winter is a good time to find the cause.
Where Your Roof Water Ends Up, and Why It Matters
Walk the water path in the next rain.
Tell us which job fits your stain.