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Five jobs, one order

Which of the five roof jobs does your stain call for?

Each job below starts from what you are seeing, not from a product. Find the line that sounds like your stain, then send us the details and we will book a diagnostic visit with an independent roofer who writes up the repair as a proposal.

Asking where the water gets in commits you to nothing.

What we do

We help you find where the water really gets in and book a diagnostic visit with an independent roofer, who puts the fix in a written proposal.

Tell us what you are seeing

A name, a phone and what you are seeing is enough to start.

TermsPrivacy Policy

Our word before the ladder goes up

  • You owe nothing for asking, and you can walk away.
  • The visit looks for the way in before any roof talk.
  • You see the repair proposal in writing before work starts.
  • The $100 credit follows the rules on our Terms page.

The roofer you hire answers for their own work and contract.

Signed Roofing Pros Syracuse, (315) 640-3590

What this word covers

Five jobs

What each of the five jobs is for

Questions

Questions about the five jobs

Can I book more than one of the five?

Yes, and the roofer may find that two apply. The proposal lists each as its own line, so you can choose what to do first.

Which job should I choose if I am unsure?

Choose roof leak diagnosis. It covers the attic, the slope and the joints, and the proposal says which one it was.

What does the written proposal cover?

The way water gets in, the repair for that spot and the cause behind it. Ask for each as its own line, and ask the roofer to say why if more is proposed.

Who sets the price for the work?

The roofer does, and writes it into the proposal as separate lines. Ask for each part in plain words before you decide.

The stain clock

When did the stain show up?

The timing is the best clue you have. Find the line that sounds like yours. Check the one thing under it. Ask the roofer the question beside it.

12345
  1. Only in or after rain

    Flashing
  2. After a cold, clear night

    Attic
  3. When snow melts

    Drainage
  4. Same spot after every repair

    Low-slope
  5. No pattern you can see

    Leak diagnosis

The order of work

From the first question to the written proposal

  1. 01

    Match your stain

    Pick the line above that sounds closest to yours.

  2. 02

    Send the details

    Tell us where it is, when it shows and what sits above it.

  3. 03

    The roofer finds the way in

    An independent roofer looks, then names the cause.

  4. 04

    You read before you decide

    The repair is written out, and nothing starts without your yes.

Brown water stain spreading across a white bedroom ceiling above a window and crown molding

Why the five share one order

A stain can come from the attic, from a flat roof or from a joint, and the right repair differs for each. So every job below begins with the same step: an independent roofer finds the way in, then proposes the specific repair, then names the cause so it stays fixed.

You choose the job that matches your stain. If none fits, the leak diagnosis visit covers all three ways in. Either way, you read the written proposal before work starts, and you decide whether to go ahead.

Reading the list from your ceiling

Look at the stain and ask yourself three things. Did it show after rain, after a cold night or in a thaw? Is there a porch, an addition or a flat roof above it? Is there a chimney, wall, vent or skylight close by? Your answers point to one line in the list, and the strip of five timings on this page shows which.

What the visit does not do

The visit looks for the way water gets in, and finishes with a written proposal covering the work the roofer would do. If the roofer thinks something bigger is needed, the proposal should say why, in words you can check.

The roofer sets the price for the work, and you hold the proposal for as long as you like. Read it at the kitchen table, then check each line against your photos and notes.

If you have more than one stain

Houses often show two marks in two rooms. Send both, and say which came first. The roofer may find one cause for both or two separate ones, and the proposal can list each on its own line so that you choose what to do first. Number the stains on your photos so the answers match the right ceiling.

Reading

Guides that go with the jobs